Privacy Policy

Last Updated: August 25, 2026

At Vivantara Luxury Spa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, enquire about our services, or book and use our spa and wellness services.

By using our website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with Vivantara Luxury Spa, including:

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

We only seek to collect information that is reasonably necessary for the relevant purpose.

2. How We Use Your Information

We may use the information collected to:

We will use your information only for legitimate business purposes and in accordance with applicable laws.

3. Appointment & Booking Information

When you request an appointment, we may require certain personal information to arrange your visit and provide the requested service.

Your booking information may be accessed by authorized members of our team who need the information to manage appointments and provide customer service.

We do not sell or publicly disclose your appointment history or personal booking information.

4. WhatsApp, Phone & Email Communication

If you contact Vivantara Luxury Spa through WhatsApp, telephone, email, or another communication platform, the information you provide may be used to respond to your enquiry, provide service information, or manage your appointment.

Please note that third-party communication platforms, including WhatsApp and email providers, may have their own privacy policies and terms. We recommend reviewing the privacy policies of those services when using them.

Please avoid sending highly sensitive personal information through ordinary email, WhatsApp, or website forms unless specifically requested by us.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and enhance the overall browsing experience.

Cookies may help us understand:

You may choose to disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services and technologies for purposes such as:

These third-party providers may process certain information in accordance with their own privacy policies and terms. Vivantara Luxury Spa does not control the privacy practices of independent third-party services.

7. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share limited information when reasonably necessary:

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, manage our business relationship with you, maintain appropriate business records, or comply with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Choices

Depending on applicable law, you may have the right to:

Requests may be subject to applicable legal and operational requirements and reasonable identity verification.

11. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. External Links

Our website may contain links to third-party websites, platforms, or services. Vivantara Luxury Spa is not responsible for the privacy practices, content, or security of external websites.

We encourage visitors to review the privacy policies of any third-party website they access through our website.

13. Marketing Communications

Where permitted by applicable law and where appropriate consent has been obtained, we may contact you regarding our services, offers, promotions, packages, or other spa-related information.

You may request that we stop sending promotional communications by contacting us using the details provided below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, business practices, or applicable legal requirements.

Any updates will be published on this page with the revised Last Updated date. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact Vivantara Luxury Spa.

Bengaluru

Vivantara Luxury Spa

Safa Heights, 2nd Floor, Dr. Puneeth Rajkumar Road, Dollar Layout, JP Nagar 4th Phase, Bengaluru, Karnataka – 560078, India

Manipal

Vivantara Luxury Spa

No. 103, First Floor, Himalaya Prestige, Udupi–Manipal Highway, Kadiyali, Udupi, Karnataka – 576102, India


These are the two locations and contact numbers currently listed on the website.

16. Consent

By using the Vivantara Luxury Spa website and voluntarily providing your personal information through our website or booking channels, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, we will obtain consent in the manner required by law.